The Professional Supervisor

R3,500.00

Description

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This three-day workshop can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life !

What Will Students Learn ?

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

What Topics are Covered ?

  • Adjusting to your role
  • Action-centered leadership
  • Making plans and setting goals
  • Defining leadership
  • The Situational Leadership Model®
  • What’s your type? How about mine? (Velsoft Leadership Assessment)
  • Team building tips
  • Communication skills and motivating employees
  • Orientation and onboarding
  • Training tips and tricks
  • Providing feedback and doing delegation right
  • Dealing with conflict and managing discipline issues

What’s Included ?

  • Instruction by an expert facilitator
  • Small, interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion

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